Straightway Transportation
Non-Emergency Medical Transportation

Mission-grade transport.
Door through door, every time.

Straightway Transportation moves people who depend on the ride — dialysis patients, elders, and members who need a steady hand from their front door to the clinic door. Headquartered in New Jersey. Built on discipline, dignity, and showing up.

Transporte médico con disciplina y dignidad — de puerta a puerta, siempre.

DignityEvery rider, every ride
DisciplineCredentialed. Audited. On time.
ReliabilityThe ride that shows up
ServiceFour countries, one standard
Why We Exist

Founded for one rider. Run for thousands.

Straightway began with a single need inside our own family: a grandmother who deserved more than a ride — she deserved an escort. Someone trained, trusted, and patient enough to walk her from her door, through the lobby, to the chair, and home again. We built that service because it didn't exist. Then we built a company around it.

Today we serve managed-care members across New Jersey as a contracted transportation provider, with a focus on the riders who need us most: recurring dialysis patients on standing schedules, ambulatory riders, and door-to-door assist members who need a driver who gets out of the vehicle.

“The mission is simple to say and hard to do: treat every rider like she is your own grandmother — and be exactly on time.”

Straightway Founding Principle
Capabilities

Three lines of service. One standard of care.

01

Managed-Care NEMT

Contracted non-emergency medical transportation for health-plan members in New Jersey — scheduled trips, recurring standing orders, and same-day coverage.

  • Ambulatory (A) service
  • Door-to-door assist (AMAV) — the driver walks with you
  • Standing-order dialysis routes, A-leg and B-leg
02

Dialysis Operations

Renal transport is our core discipline. Fixed crews, fixed routes, fixed windows — because a missed dialysis run is not a missed appointment, it's a medical event.

  • Facility partnerships with dialysis centers
  • Repeat-rider rosters per facility
  • Return-trip (will-call) coverage
03

Private White-Glove

Attended, door-through-door medical transport for families who want a higher standard: care-trained drivers under confidentiality, a premium fleet matched to the rider's need.

  • Attended escort, curb never the endpoint
  • Care-trained, background-cleared chauffeurs
  • Discreet service under NDA
Standards & Credentialing

No clearance, no wheel.

We run Straightway like a unit. Every driver is credentialed before dispatch and re-verified continuously — and our systems enforce it automatically. A driver who falls out of compliance cannot log in, cannot be dispatched, and cannot be paid.

Credentialed Drivers

Background checks, fingerprinting, drug screening, and jurisdiction-specific clearance for every driver in every market — synced to dispatch twice daily.

Verified Identity

Document-verified driver and rider identity in every chapter, using each jurisdiction's national standard.

Privacy by Design

Rider health information is separated by jurisdiction, encrypted in backup, and never shared across markets. HIPAA-clean communications are standard procedure.

Audited Daily

Every trip we run is reconciled against source records every day — mileage, level of service, and payment — so nothing is missed and nothing is misreported.

International Network

One standard. Four flags.

Straightway is built as a network of national chapters, each operating under local rules with shared discipline: separated data, local credentialing, local payment rails, and the same rider-first doctrine everywhere.

US-NJ

New Jersey

Headquarters. Contracted managed-care NEMT, dialysis operations, private white-glove service.

● Operational
DO-SDQ

Dominican Republic

Santo Domingo chapter. Dialysis-first facility intake with national-ID verified rider registry.

○ Standing Up
MX

Mexico

Chapter in formation. Team intake and operations groundwork underway.

○ Standing Up
CV

Cabo Verde

Chapter in formation. Team intake and operations groundwork underway.

○ Standing Up
The Platform

A provider, in a box.

We didn't buy our operations software — we built it, trip by trip, on real routes with real riders. The Straightway Network platform runs our dispatch, and it's being engineered so any transportation provider, in any jurisdiction, can one day run on it.

  • Dispatch & TrackingTrip assignment to driver notification to live rider map and ETA — one motion.
  • Daily Trip IntakePayer manifests imported, geolocated, and turned into dispatch-ready trip cards every morning.
  • Credential GateCompliance synced into dispatch — uncleared drivers are locked out automatically.
  • Revenue IntegrityAutomated mileage and level-of-service audits with claims follow-through, every day.
  • Facility CoordinationStanding-order route planning and live rosters for partner dialysis centers.
  • Multi-Market CoreNew country, new chapter: add data, not code. Local rules, shared doctrine.
Contact

Request transport. Partner with us. Join the unit.

Straightway Transportation

New Jersey, United States — serving managed-care members, dialysis facilities, and private families.

Facilities & partnerships · Driver candidates · Private white-glove inquiries

straightwaytrans@gmail.com